Radish Systems, now part of NLX, provides technology that combines voice and visual elements to improve customer service interactions. Their patented ChoiceView product enables businesses to add visual interaction to phone calls, enhancing efficiency, user experience, and accessibility for contact centre operations. The technology works with existing infrastructure and is compatible with web apps and APIs across multiple channels. This solution suits organisations looking to modernise their customer service capabilities, particularly those wanting to blend voice and visual communication without overhauling their current systems.